Authorized Visa Provider

GOVERNMENT OF SAINT LUCIA
Ministry of Commerce, Manufacturing, Business Development, Cooperatives and Consumer Affairs

Services

Authorised Provider of Saint Lucia Visa Application Services — gov.online

1. Purpose of this notice

This notice is published by the Government of Saint Lucia so that members of the public, and third parties such as advertising and verification platforms, can confirm that the private company named below has been authorised by the Government of Saint Lucia to provide one specific government service.

2. The authorised provider

IRCC FZCO (company registration number L2298), which operates the website https://www.gov.online, is an authorised, non-government provider of Saint Lucia visa application services.

gov.online Ltd is a privately owned commercial company. It is not a government department, embassy, consulate or public authority, and it is not owned or operated by any government.

3. The specific service authorised

The authorisation is limited to Saint Lucia non-immigrant visas (single-entry and multiple-entry), namely: preparing an application, collecting the applicant's information and supporting documents, lodging the application with the Immigration Department, paying the applicable Government visa fee on the applicant's behalf where agreed, and communicating the outcome to the applicant.

The authorisation does not extend to any other Saint Lucia document or service, and does not extend to the visas, permits or travel authorisations of any other country.

4. Authorising entity and instrument

The authorisation was granted by the Immigration Department of the Government of Saint Lucia — the Government entity responsible for the receipt, assessment and issuance of Saint Lucia visas — under the authority of the Ministry of Home Affairs

5. Geographic scope

The authorisation covers applications submitted by applicants of any nationality, from any country or territory worldwide, in respect of travel to Saint Lucia. No other geographic scope is authorised.

6. Conditions attached to the authorisation

1. gov.online Ltd charges an administrative service fee which is separate from, and additional to, the official Government visa fee. The official Government fee is currently EC$125.00 for a single-entry visa and EC$190.00 for a multiple-entry visa. Both amounts must be itemised separately on the provider's website before payment is taken.
2. The decision to grant or refuse a visa rests solely with the Immigration Department. gov.online Ltd has no authority to approve, refuse, issue, accelerate or guarantee any visa.
3. gov.online Ltd must identify itself as a private service, must not use the Coat of Arms or any official Government identity, and must not present itself as a government website.
4. gov.online Ltd must publish its legal entity details, itemised pricing, refund and cancellation policy, privacy policy and a complaints contact.

8. Official channels — applicants may always apply directly

• Official Government service information: govt.lc — Apply for Saint Lucia Non-Immigrant Visa
• Immigration Department visa office: visaoffice@police.govt.lc
• Ministry of Home Affairs: homeaffairs.govt.lc

9. Verification and enquiries

To verify this authorisation, or to report a concern about the provider named above, contact the Ministry of Commerce, Manufacturing, Business Development, Cooperatives and Consumer Affairs:

Email: [[info@commerce.gov.lc]]

This notice is published for public information and for third-party verification, including verification by advertising platforms and certification programmes.

Endorsed for publication by the Ministry of Commerce, Manufacturing, Business Development, Cooperatives and Consumer Affairs, Government of Saint Lucia.